VoIP works by sending phone calls over a wireless/wired connection between IP addresses. Oftentimes, this means that you simply need a high-speed internet connection in order to get your VoIP phone system running.
The better your Internet connection, the better your sound quality will be. All you need is a router (and modem), an IP phone or analog phone with an adapter, and if it is a business plan, an IP PBX phone system.
Specific benefits of an IP PBX phone system
- Easy install and configuration: Compared to traditional phone systems that need a trained installer, an IP PBX system can be installed by anyone who knows how to install a software program.
- User-friendly web configuration interface: An IP phone system has a web-based interface for easy maintenance and customization.
- Significant cost savings: You can save substantially by using a VoIP service provider for long distance or international calls. Easily connect phone systems between offices/branches and make free phone calls.
- Business-rich features like: call forwarding, call conferencing, call queuing, voicemail, and auto attendant.
An IP PBX is a good choice for businesses that have an IT staff and want to maintain their own hardware in-house.
Core advantages
- Direct Inward Dial (DIDs)
- VoIP Origination & Termination
- Toll Free Origination
- International Termination
- SIP Trunking
- Call Center
- Anonymous Call Rejection
- Time Frames
- Customized Caller ID
- Call Activity Report/Graphs
- Shared Line Appearance
- DISA
- IAD/CPE/SIP Trunk
- Conference Calling
- Fax-to-Email
- Directory Assistance
- Quality Voice
- Unlimited Local & Long-Distance Calling
- Listen Live
- Call Blocking (Inblound/Outbound)
- N-Digit Inter-Office Dialing
- Busy Lamp Field
- Find Me
- Call Waiting
- Click to Dial
- Directed Call Pickup
- Broadcast Mailbox
- Do-Not-Disturb
- Directory
- Advanced Call Forwarding To Any Number
- Three-Way Calling
- Voicemail To E-mail
- Custom Hold Music
- Lower Operating Cost
- IVR (Integrates Voice Response)
- Auto Attendant