Doing what is right because it is the right thing to do is the foundation of Vertrou’s business culture. The reputation that our Company has earned for high legal and ethical standards is one of our greatest business assets. Our goal has never been solely to comply with the law, but to abide by the highest principles of integrity and concern for others.
If at any time you have a question, are unsure about what to do, or have a concern that someone has undertaken an action inconsistent with the Code, you have the responsibility to raise the issue even if the message is difficult. Honest communication is critical.
Our Values
Customer satisfaction
We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery.
Quality
Our products and services will be “best in class” in terms of value received for money paid. We will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.
Leadership
Vertrou’s leadership is founded on talented employees effectively applying advanced technology, innovative consulting and great IT management. We add more value at lower cost with faster response. We each lead through our competence, creativity and teamwork.
Integrity
We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We will consistently treat customers and company resources with the respect they deserve.
People first
We treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development needed to help our people grow. We are committed to openness and trust in all relationships.
